Information about the goods, including the price of the individual goods and their main features, is listed for each individual good in the online store catalog. The prices of the goods are listed including value added tax, all related fees and costs for returning the goods, if the goods cannot be returned by regular mail due to their nature. The prices of the goods remain valid for the period for which they are displayed in the online store. This provision does not exclude the conclusion of a purchase contract under individually agreed conditions.

All presentation of goods placed in the online store catalog is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods.

Information about the costs associated with packaging and delivery of goods is published in the online store.

Any discounts on the purchase price of the goods cannot be combined with each other unless the seller and the buyer agree otherwise.

If you need advice regarding a model in our e-shop, do not hesitate to contact our expert advice at +421 918 462 469.

The costs incurred by the buyer when using distance communication means in connection with the conclusion of the purchase contract (internet connection costs, telephone call costs) are borne by the buyer himself. These costs do not differ from the basic rate.

Purchase without providing personal data

If you are interested in purchasing ANDREA MARTINY products without providing personal data, we would be happy to welcome you to our brick-and-mortar store in Trenčín at Mierovo námestie 6 or to our retailers.

Purchase via online store

You can currently shop through our online store without registering. However, we must warn you in advance that even in this case we will not avoid processing information that is personal data. When protecting it, we follow Act No. 18/2018 Coll. on the Protection of Personal Data in Information Systems. We will need the following personal data from you in particular:

• first and last name

• delivery and billing address

• telephone contact

• email address

By submitting an order on the website www.andreamartiny.sk, you give us your consent to process your personal data in accordance with Act No. 18/2018 Coll. on the Protection of Personal Data, as amended.

We use your information exclusively for the purpose of processing the order and delivering the goods, for the period necessary for the performance of the contract by the seller, however, we may send a newsletter about ANDREA MARTINY news to the e-mail address specified in the order. If you do not wish to receive such information from us, please let us know by replying to a specific newsletter at creative@andreamartiny.sk

The Buyer is over 16 years of age, unless his legal representative confirms by agreeing to these terms and conditions that he agrees with his actions.

Providing your personal data is voluntary. You have the right to withdraw your consent at any time, in writing to our address. Consent will expire within 1 month of receipt of your withdrawal of consent and the data will then be deleted. You can learn more about personal data protection HERE .

When placing an order, the buyer selects the goods, the number of pieces of goods, the method of payment and delivery.

Before sending the order, the buyer is allowed to check and change the data he entered into the order.

• The buyer sends the order to the seller by clicking on Send order with payment obligation. The data provided in the order are considered correct by the seller by this step. The condition for the validity of the order is the completion of all mandatory data in the order form and the buyer's confirmation that he has become familiar with these terms and conditions.

• Immediately after receiving the order, the seller will send the buyer a confirmation of receipt of the order to the email address that the buyer provided when ordering. This confirmation is automatic and is not considered to be the conclusion of a contract. The seller's current terms and conditions are attached to the confirmation.

• The purchase contract is concluded only after the seller accepts the order. Notification of acceptance of the order is delivered to the buyer's email address.

In the event that the seller cannot meet any of the requirements specified in the order, he will send the buyer an amended offer to his email address. The amended offer is considered a new draft purchase contract and the purchase contract is concluded in such a case by the buyer's confirmation of acceptance of this offer to the seller at his email address specified in these terms and conditions. All orders accepted by the seller are binding. The buyer may cancel the order until the buyer has received a notification of acceptance of the order by the seller. The buyer may cancel the order by calling the seller's phone number or by sending an electronic message to the seller's email, both specified in these terms and conditions.

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In the event that there is an obvious technical error on the part of the seller when stating the price of the goods in the online store or during the ordering process, the seller is not obliged to deliver the goods to the buyer at this clearly erroneous price. The seller informs the buyer of the error without undue delay and sends the buyer an amended offer to his email address. The amended offer is considered a new draft purchase contract and the purchase contract is concluded in such a case by confirmation of acceptance by the buyer to the seller's email address.

The controller's information obligation pursuant to Articles 13 and 14 of Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "Regulation"). More about personal data protection HERE .

Method of transport and receipt of goods

The buyer can pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract when ordering on the online store www.andreamartiny.sk in the following ways:

Delivery by DPD courier is EUR 4.00; for purchases over EUR 100.00, it is completely free.

• Cash on delivery

We will send you the ordered goods by DPD courier and you will pay for the goods in cash upon receipt. Payment and delivery on delivery are only possible within the Slovak Republic. The shipping price is 4.00 EUR for orders under 100 EUR. For orders over 100 EUR, shipping is free.

• Online payment - when paying online, the goods will be sent to you as soon as possible

• Possible personal collection at the store at Mierovo námestie no. 6 in Trenčín – unpaid/paid in advance (proof is email communication with obchod@andreamartiny.sk )

– to the address specified by the buyer in the order

– via personal collection at the store at Mierovo námestie no. 6 in Trenčín

The choice of delivery method is made during the ordering process.

Together with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery of the goods in the contractual amount. Unless otherwise expressly stated below, the purchase price also includes the costs associated with delivery of the goods. If the method of transport is agreed upon based on the buyer's special request, the buyer bears the risk and any additional costs associated with this method of transport.

If the seller is obliged to deliver the goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. If, for reasons on the buyer's side, it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.

In the case of cash payment, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 14 days of concluding the purchase contract.

In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's bank account.

The seller does not require any advance payment or other similar payment from the buyer. Payment of the purchase price before shipping the goods is not a deposit.

According to the Sales Registration Act, the seller is obliged to issue a cash receipt to the buyer. The tax receipt is attached to the delivered goods. At the same time, he is obliged to register the received sales with the tax administrator online, in the event of a technical failure, then no later than within 48 hours.

When receiving the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. If damage to the packaging is found indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier.

The buyer acquires ownership of the goods by paying the full purchase price for the goods, including delivery costs, but first by taking over the goods. Responsibility for accidental loss, damage or destruction of the goods passes to the buyer at the moment of taking over the goods or at the moment when the buyer was obliged to take over the goods but did not do so in violation of the purchase contract.

The seller is obliged to fulfill the buyer's order and deliver the goods to the buyer within 28 working days from the delivery of the goods by the supplier or manufacturer of the goods to the seller. (In the case of Christmas holidays, delivery is longer than the usual 7 working days.)

More about delivery and payment terms HERE .

General provisions

The Complaints Procedure describes the normal business cooperation between the buyer and the seller.

Complaints department

Mgr. Andrea Stuchlíková – AST DESIGN

Bratislavská 2508/47

911 05 Trencin

Slovak Republic

• E-MAIL: obchod@andreamartiny.sk

• TEL. CONTACT: +421 918 462 469

The warranty period begins on the day the buyer takes over the goods, i.e. the date stated in the warranty certificate. The statutory warranty period is generally 24 months.

When receiving the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. If damage to the packaging is found indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier.

If the goods are not in accordance with the purchase contract upon receipt by the buyer (hereinafter referred to as "non-conformity with the purchase contract"), the buyer has the right to have the seller bring the item into a condition that complies with the purchase contract, free of charge and without undue delay.

By law, the warranty does not cover wear and tear caused by normal use of the item and cannot be confused with the lifespan of the product.

For goods sold with a warranty longer than 24 months, free service is provided after the 24-month period. In the event of a defect in the goods after the 24-month period, such goods will be accepted for service and will be repaired or replaced with another item with the same or better parameters. If neither of these solutions is possible, a credit note will be issued. The seller undertakes to complete such service within 30 days of receipt of the goods.

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The Seller reserves the right to change these General Terms and Conditions. The obligation to provide written notice of changes to these General Terms and Conditions is fulfilled by posting them on the Seller's e-commerce website.

The parties have agreed that communication between them will be conducted privately in the form of e-mail messages.

Legal relations between the seller and the buyer not expressly regulated by these General Terms and Conditions are governed by the relevant provisions of Act No. 22/2004 Coll. on electronic commerce, the Civil Code, Act No. 250/2007 Coll. on consumer protection and Act No. 108/2000 Coll. on consumer protection in mail order sales, as amended, as well as related regulations.

These general terms and conditions come into effect for the buyer upon conclusion of the purchase contract.

By sending the order, the buyer confirms that he has read these general terms and conditions, or the seller's terms and conditions and the seller's complaints procedure, has become familiar with their content and agrees with them in full.